How We Hold Your Information.

Information We Collect

We may collect information directly from you, automatically through website technologies, or through third-party providers supporting our operations, including:

• Contact information — your name, email address, and optional phone number
• Professional information — your role, practice setting, and other information you choose to share as a clinician participant
• Assessment and quiz responses, including responses to the Clinician Prosperity Profile Quiz, the TBIR Journey Compass, and related questionnaires or reflection exercises
• Payment and transaction information processed through our third-party payment processor (Stripe, PayPal, or Squarespace Payments — to be confirmed)
• Scheduling and calendar information related to sessions, workshops, or consultations
• Communications you submit through forms, email, or program materials
• Standard analytics, cookies, device identifiers, browser information, IP address data, and website activity

How We Use Information

Information collected may be used to administer the TBIR program and related cohort experiences, workshops, and offerings; facilitate scheduling and communications; process transactions; provide customer support; personalize your learning experience; administer and score assessments and quizzes; facilitate AI-supported interactions where applicable; improve website functionality and user experience; maintain operational and business records; comply with legal obligations; protect platform integrity; and communicate with you regarding services, resources, events, and related offerings.

Cookies, Analytics & Website Activity

Our website may utilize cookies, analytics technologies (including Google Analytics), pixels, session tracking tools, and similar technologies to understand visitor engagement, website performance, and user interactions with content and services. These technologies may collect browser type, operating system, device identifiers, referral pages, approximate geographic location, interactions with content, and session duration. You may modify your browser settings to manage cookies or tracking preferences; disabling certain technologies may affect website functionality.

Email Marketing, Communications & Consent

If you submit a form, enroll in a program, subscribe to resources, request information, or otherwise engage with our Services, you may receive newsletters, educational content, service announcements, promotional communications, and event information. In compliance with the CAN-SPAM Act, every email we send clearly identifies who it is from and provides a way to contact us, along with a working unsubscribe link. Opting out of marketing communications does not prevent receipt of transactional, operational, or program-related communications necessary to administer a purchase, enrollment, or active engagement. If you are located in the European Union, we will only enroll you in marketing communications with your affirmative consent.

Payment Processing

Payment transactions are processed through a third-party payment processor (to be confirmed). We do not store full payment card numbers on our internal systems or servers. Payment information you submit is subject to that processor's own privacy and security practices, and we encourage you to review them directly.

Third-Party Platforms & Service Providers

We may share information with trusted third-party vendors and operational partners necessary to support our Services, including Squarespace (website and course hosting), JotForm (quiz and assessment delivery), Delphi.ai (Dr. Cara's Virtual Mind AI-supported coaching tool, offered as a program bonus), Google Workspace (communications and operations), and Zoom or similar platforms (live workshops and sessions), along with our payment processor named above. Third-party providers maintain their own independent privacy and operational practices.

AI-Supported Interactions (Virtual Mind)

Virtual Mind is an AI-supported coaching tool hosted through Delphi.ai and offered as a program bonus. If you interact with Virtual Mind, please avoid submitting highly sensitive, confidential, medical, therapeutic, legal, or financial information. AI-supported tools are evolving technologies and may not always provide complete, accurate, or contextually appropriate responses.

No Emergency or Crisis Services

Our website, program materials, Virtual Mind, and related Services are not intended for emergency response, crisis intervention, mental-health treatment, or urgent support. If you are experiencing a mental-health crisis or a situation requiring immediate professional intervention, please contact appropriate emergency responders or a licensed professional directly.

Disclosure of Your Information

As a general rule, we do not sell, rent, lease, or otherwise transfer information collected about you. We may disclose your information in the following limited circumstances:

• To our service providers and vendors, solely for the purpose of providing our Services to you
• To a third party, including legal counsel, when necessary to enforce our terms or agreements
• To a successor in interest in the event of a merger, acquisition, restructuring, or sale of some or all of our business or assets
• When legally compelled to do so, or when we believe in good faith that disclosure is required by law or necessary to protect our legal rights

Data Retention

We retain information for as long as reasonably necessary to administer our Services, maintain business records, comply with legal obligations, resolve disputes, and support legitimate business purposes. Retention periods vary depending on the nature of the information and applicable legal requirements.

Your Rights & Choices

Subject to applicable law, you may request to update, correct, access, or delete certain personal information we maintain about you, or withdraw consent for marketing communications. Certain information may be retained where reasonably necessary for legal compliance, fraud prevention, or dispute resolution. To make a request, contact us using the information below.

For Residents of the European Union (GDPR)

If you are located in the European Union, you have the following rights under the General Data Protection Regulation:

• The right to request access to the data we hold about you, and to rectify or erase it
• The right to request restrictions on how we process your data
• The right to object to processing and the right to data portability
• The right to withdraw consent at any time, without affecting the lawfulness of processing that occurred prior to withdrawal
• The right to lodge a complaint with a supervisory authority with jurisdiction over GDPR matters

We will retain any information you provide until you ask us to delete it, or until we determine the value of retaining it is outweighed by the cost or risk of doing so.

For Residents of California and Other U.S. States

Depending on your state of residence, you may have additional rights relating to access, correction, deletion, portability, or limitation of certain personal information under applicable state privacy law. We do not sell personal information in the traditional sense of exchanging it for monetary payment; however, certain analytics or advertising integrations may constitute "sharing" under some state definitions. Requests relating to these rights may be submitted through the contact information below.

Cross-Border Processing & Data Transfers

Information collected through our Services may be processed, stored, or accessed in jurisdictions outside your state or country of residence, including jurisdictions with different data-protection standards than your own location.

Children's Privacy

Our Services are intended solely for adult and professional clinician audiences and are not directed toward or intended for use by anyone under the age of 18. We do not knowingly collect personal information from any individual under 18, and we do not knowingly permit anyone under 18 to enroll in, access, or submit information through our Services. If we become aware that information has been submitted by someone under 18, we will take commercially reasonable steps to delete it. If you believe we may have collected information from a minor, please contact us at the email address below.

Business Transfers & Organizational Changes

Information collected through our Services may be transferred or disclosed in connection with a merger, acquisition, restructuring, financing transaction, dissolution, or similar business transition.

Data Security

We employ commercially reasonable administrative, technical, and organizational measures designed to safeguard your information, including standard security protocols and working only with reputable third-party vendors. However, no website, payment platform, AI-supported system, or method of electronic transmission can be guaranteed completely secure, and we cannot guarantee absolute security of information transmitted to us. We recommend you avoid sending highly sensitive information to us by email.

Policy Changes

It is our policy to post any changes to this Privacy Policy on this page. If we make material changes to how we treat your personal information, we will notify you by email and/or through a notice on our website. The date this policy was last revised will appear at the top of this page. Continued use of our Services following an update constitutes acknowledgment of the revised policy.

Governing Law

This Privacy Policy is governed by the laws of the State of Arizona, without regard to its conflict-of-laws principles, consistent with the governing law provision in our Terms of Service.

Contact Us

Questions or comments regarding this Privacy Policy may be directed to: